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Difficulty Disconnecting

Problem: Difficulty disconnecting. The modem will not hang up.

Operating Systems: Windows XP, 2000, ME, 98 & NT; Macintosh OS X, OS 8-9

If the modem does not hang up after you disconnect:

How do you disconnect? After you close your web browser or email client, the computer will not automatically disconnect unless it is configured to do so. To set the disconnect prompt in Windows:

Windows XP, 2000, 98: Open the Control Panel and double click Internet Options. Click the Connections tab, highlight your VISP Data Not Found